A shared WhatsApp inbox
Read and reply to connected WhatsApp conversations in LeadMarka. See the linked enquiry, customer details and who is responsible.
FOR BUSINESSES THAT SELL ON WHATSAPP
Good conversations.
Fewer missed
sales.
Bring WhatsApp conversations, AI replies and customer details into one workspace. Capture sales enquiries, share the work with your team, and keep every follow-up in view.
7 days free · No credit card
Plans from US$15 per business, per month.
Capture enquiries Reply together Follow through
FROM FIRST MESSAGE TO NEXT SALE
A conversation comes in.
Your business moves forward.
Connect your WhatsApp Business account, bring your team together, and choose which tasks to automate.
- 01
Capture the enquiry.
Add an enquiry yourself or enable automatic capture from WhatsApp. Keep the customer’s request linked to the person and conversation.
- 02
Give a useful reply.
Reply from the shared inbox. Use AI drafts based on approved business information, or enable automatic replies for eligible conversations.
- 03
Follow up on time.
Assign responsibility, review captured details and keep the next action clear. Track each enquiry through to won or lost.
Simplified workflow illustrations with sample data.
MORE OF YOUR SALES DAY, IN ONE PLACE
From the first hello
to the next follow-up.
The tools to answer customers, organise enquiries and share the work.
Enquiries captured from chats
Enable automatic capture across synced conversations, including chats handled by a person or AI agent. Save customer requirements and next actions, and review uncertain matches or proposed changes.
AI replies with your context
Publish your business information, policies and price sources. Give named AI agents instructions, review their English drafts, or turn on automatic replies.
A person when it matters
See requests needing human follow-up, including stock, delivery and payment checks. A teammate can take over the conversation and mark the request handled.
Your business catalogue
Keep products, services, photos, codes, prices and recorded availability together. Let permitted AI agents look up visible products and published price sources when replying.
Clear ownership and follow-ups
Assign enquiries to your team, keep notes and reminders, and see what is due today. Track sales stages and review progress in Reports.
AI teammates with chosen actions
Create named AI agents with their own instructions. Choose whether each can look up products, read business knowledge, use customer context, save enquiries, schedule follow-ups or hand over to a person.
Permissions for each teammate
Choose who can work in the inbox, manage contacts and catalogue items, update enquiries, handle follow-ups and view reports.
Tags and details that fit your work
Add multiple conversation tags to an enquiry and use custom fields to keep the details your business needs alongside its sales history.
Voice notes, shared contacts and locations
Work with voice messages, shared contact cards and location messages in the inbox. Available voice transcripts can help AI understand the conversation.
Bring your existing prices
Upload price lists, edit Excel or CSV catalogues, or import website pricing. Review and publish imported information before agents use it.
Follow-ups from the conversation
Allow selected AI agents to save enquiries and schedule follow-ups from customer requests or sent human commitments. Unclear details stay for your team to review.
WhatsApp features require a connected business account. AI access must be configured; owners control reply and capture settings. See setup and usage details.
THE DETAILS MAKE THE DIFFERENCE
One relationship.
Every new opportunity.
Keep people and organisations in their own directories, with a separate enquiry for each sale. A returning customer brings new business with their history still in view.
- Contacts you can use againLink the same person to repeat enquiries without starting their record over.
- People and organisations, connectedRecord the buying organisation and include other contacts involved in the enquiry.
- A clear history of each saleKeep notes, follow-ups and conversation links with the enquiry, even after it closes.
BUILT HERE. FOR THE WAY YOU SELL.
Small business.
Real conversations.
For Zimbabwean businesses whose next customer is a WhatsApp message away.
- Retail
- Services
- Real estate
- Events
- Online sellers
SUPPORT FOR YOUR SALES DAY
Choose the plan for your business.
Start with the core CRM and shared WhatsApp inbox, or add AI replies with an AI plan. Start with a 7-day workspace trial, with no credit card required.
Core CRM
US$15
per business / month
- Shared WhatsApp inbox with human replies
- Contacts, organisations and sales enquiries
- Customer history, notes and team assignments
- Business catalogue and custom fields
- Team permissions, tags, follow-ups and reports
- AI replies and automation not included
AI Starter
US$50
per business / month
- 1,000 AI replies per month
- Shared WhatsApp inbox and customer history
- Contacts, organisations and sales enquiries
- AI drafts, optional automatic replies and human handovers
- Catalogue, business knowledge and configurable AI agents
- Team permissions, tags, follow-ups and reports
AI Growth
US$120
per business / month
- 1,500 AI replies per month
- Shared WhatsApp inbox and customer history
- Contacts, organisations and sales enquiries
- AI drafts, optional automatic replies and human handovers
- Catalogue, business knowledge and configurable AI agents
- Team permissions, tags, follow-ups and reports
Assisted setup — US$100 once. Charged separately from your monthly subscription when you choose assisted setup. Arrange assisted setup.
AI Starter and AI Growth use GPT-5.6 Sol. WhatsApp features require a connected business account; AI plans also require AI setup. Contact our team to arrange your plan and confirm additional usage and any WhatsApp messaging charges.
BEFORE YOU START
A clear path to your first conversation.
Start with your workspace. Connect the tools you need as you go.
1. Create your workspace
Use your email to start the 7-day trial. Add contacts and enquiries straight away; no credit card is required.
2. Connect WhatsApp
Connect your WhatsApp Business account through Facebook. Existing-number support depends on your Meta account; historical chats are not imported.
3. Choose how AI helps
Configure AI access, review and publish your business information, then choose draft or automatic replies. Automatic sending and enquiry capture start off.
A FEW THINGS TO KNOW
Good questions.
Simple answers.
Need a hand getting started?
support@leadmarka.co.zwWhat is LeadMarka?
LeadMarka helps businesses manage customer relationships and sales on WhatsApp. It brings conversations, contacts, organisations, sales enquiries, a business catalogue and follow-ups into one workspace, with optional AI replies and automatic enquiry capture.
Can my team reply to WhatsApp in LeadMarka?
Yes. Connect your WhatsApp Business account to use the shared inbox. Your team can read conversations, reply and see related customer and enquiry details. The connection must be set up before messages appear; WhatsApp’s messaging rules and reply window still apply.
Is it free, and what happens after the trial?
New workspaces get a 7-day free trial with no credit card required. Core CRM is US$15 per business per month for human-managed sales, without AI replies or automation. AI Starter is US$50 per business per month with 1,000 AI replies. AI Growth is US$120 per business per month with 1,500 AI replies. Contact our team to arrange your plan. After the trial and a one-day grace period, unpaid workspaces become read-only.
How much does assisted setup cost?
Assisted setup costs US$100 once, separately from your monthly subscription. It is an optional service available with any plan. Contact our team to arrange assisted setup.
What do I need to get started?
Open LeadMarka in your phone or computer browser to manage contacts, enquiries and follow-ups. Connect a WhatsApp Business account for the inbox. AI tools also need configured AI access. Publish approved business knowledge for replies, then choose your reply settings. Automatic enquiry capture has its own switch and starts off.
Will AI send messages without my team reviewing them?
New workspaces start with automatic sending off. In draft mode, your team reviews and sends replies. Owners can separately enable automatic replies. Replies flagged for staff review stay as drafts, and conversations assigned to a person stay manual. Your team can take over when a customer needs help.
What can automatic enquiry capture do?
When enabled, it can create or link a sales enquiry from a WhatsApp conversation, capture customer requirements and identify follow-up actions. Uncertain matches and proposed changes can be reviewed. Your team remains in control of sales stages, deal values and won or lost decisions. A repeat enquiry can use the same contact while keeping the previous sale separate.
What are the AI usage limits?
Core CRM does not include AI replies or automation. AI Starter includes 1,000 AI replies per month; AI Growth includes 1,500. Both use GPT-5.6 Sol. A reply allowance is not a count of customers or whole conversations. Contact our team to confirm how replies are counted, additional usage and separate voice-transcription and enquiry-capture allowances before activating your plan.
Is the catalogue a public online shop?
The catalogue is for your team inside LeadMarka. Owners and permitted teammates manage items, photos, prices and recorded availability. AI agents with catalogue access can look up visible saved products and published pricing sources. Recorded availability does not reserve stock or promise delivery. The catalogue does not publish a storefront or sync with a WhatsApp catalogue.
Who is it built for?
Small businesses and individuals who use WhatsApp for sales, including shops, service providers, property agents, event businesses and online sellers. LeadMarka is built with Zimbabwean businesses in mind.
Who runs LeadMarka, and where can I read about my data?
LeadMarka is a product of YURI DIGITAL (PRIVATE) LIMITED, a registered Zimbabwean company. Read our privacy policy, terms and data deletion information, or contact our support team.
MAKE YOUR NEXT FOLLOW-UP COUNT
Your next sale deserves
more than “I’ll remember.”
Bring your conversations, customer history and next actions together.
Start free trial
7 days free. No credit card.
Plans from US$15 per business / month.